Privacy Policy

1. Information We Collect

Personal Information

• Account information (name, email address, phone number)
• Payment information (processed securely through Airwallex)
• Identity verification documents (as required by financial regulations)
• Communication preferences and support interactions

Trading Data

• Portfolio holdings and positions
• Trade history and transaction records
• Risk management settings and preferences
• Performance analytics and metrics
• Broker API credentials (encrypted and securely stored)

Technical Information

• IP addresses and device information
• Browser type and operating system
• Usage patterns and feature interactions
• Performance and error logs

2. How We Use Your Information

• Service Provision: Execute trades, manage positions, and provide trading analytics
• Risk Management: Monitor portfolio risk and enforce safety limits
• Compliance: Meet regulatory requirements for financial services
• Account Security: Detect fraud and unauthorized access
• Customer Support: Respond to inquiries and resolve issues
• Product Improvement: Analyze usage to enhance features and performance
• Communication: Send service updates, security alerts, and educational content

3. Information Sharing

We Share Information With:

• Broker Partners: To execute trades and manage positions on your behalf
• Payment Processors: Airwallex and other payment providers for billing
• Data Providers: Market data vendors for real-time pricing information
• Service Providers: Cloud hosting, analytics, and security services
• Regulatory Authorities: As required by financial regulations
• Legal Compliance: When required by law or legal process

4. Data Security

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict authentication and authorization for all system access
• Monitoring: 24/7 security monitoring and incident response procedures
• Compliance: SOC 2 Type II and other security certifications
• Broker Security: API keys are encrypted and never stored in plain text
• Regular Audits: Independent security assessments and penetration testing

5. Your Rights and Choices

You Have the Right To:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to regulatory requirements)
• Portability: Export your trading data in machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

6. Data Retention

• Account Information: Retained for the duration of your account plus 7 years
• Trading Records: 7 years as required by financial regulations
• Communications: 3 years for customer support purposes
• Technical Logs: 90 days for security and performance monitoring
• Marketing Data: Until you opt out or close your account

7. International Transfers

Your information may be processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses for EU data transfers
• Adequacy decisions where available
• Binding Corporate Rules for intra-group transfers
• Certification schemes and codes of conduct

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential: Authentication and security features
• Functional: User preferences and settings
• Analytics: Usage patterns and performance metrics
• Marketing: Relevant content and advertising (with consent)

You can manage cookie preferences through your browser settings or our cookie management tool.

9. Children's Privacy

TrendDojo is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via:

• Email notification to your registered address
• In-app notifications
• Website banners
• Updated “Last modified” date on this page

11. Contact Us

For questions about this Privacy Policy or to exercise your rights: